Category: Industry bulletins

All-in pricing means the advertised price of a vehicle must include ALL fees and charges. This includes freight, pre-delivery inspection/expense, administration and/or documentation fee(s) and levy recoveries. Adding any of these fees on top of an all-in advertised price is illegal. The only fee that can be added to the advertised price is GST and … Continued

Ensure your service and repair business reviews and understands the requirements for estimates and work authorizations under the Automotive Business Regulation (ABR). Written estimates Authorization of workIn order to begin any type of repair or service work, the business must obtain authorization from the consumer as per Section 31.7 of the ABR. An authorization must … Continued

The Alberta Motor Vehicle Industry Council (AMVIC) is the regulator of Alberta’s automotive industry. AMVIC protects the public interest and promotes trust and confidence in the motor vehicle industry through business licensing, salesperson registrations, inspections, investigations and education. AMVIC also works to foster the positive exchange of information among industry stakeholders. The AMVIC board consists … Continued

Boxing Day is coming up fast and you may have holiday specials or incentives to offer. However, are you ensuring your advertisements comply with legislation? The Automotive Business Regulation Section 11(2)(n) states a business operator cannot use false, misleading or deceptive statements in advertisements. Here are some examples: The all-in price should not include incentives … Continued

With winter here to stay, many consumers will be looking to winterize their vehicles. It is important to understand your obligations as a service and repair business when it comes to repair estimates and authorizations, outlined in Sections 31.6, 31.7 and 31.8 of the Automotive Business Regulation (ABR). For instance, if a vehicle requires a service … Continued