Category: Consumer bulletins

The AMVIC website has a new look

| Consumer bulletins

AMVIC has refreshed its website with a new look and layout based on website usability research. Explore the updated website, discover how to file a complaint and sign up for our mailing list. New look, same useful information Amvic.org remains a useful tool to learn about the consumer protection laws that help you while you

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What you need to know when your lease ends

| Consumer bulletins

You’ve leased a vehicle and the contract is coming to an end. Do you know what your options and obligations are at the end of the contract? Keep these points in mind to prevent any surprises. Is it an open-end lease or a closed-end lease? Review the contract to understand what type of lease you

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What to look for in social media advertisements

| Consumer bulletins

You might be scrolling on your feed when you see an ad for a car. However, the ad is just a post from one of your followers, who works at a dealership and is encouraging people to test drive a vehicle. Does this even count as an advertisement? In Alberta, the Consumer Protection Act (CPA)

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2018 – 2019 AMVIC annual report just released

| Consumer bulletins

2018 – 2019 AMVIC annual report highlights: AMVIC celebrated 20 years as Alberta’s automotive regulator (page 2). Read about how the amended ABR legislation enhanced consumer protection in Alberta (page 8). Find out what were the five most common complaint types submitted to AMVIC’s consumer services department (page 12). For the 2018 – 2019 year,

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Beware of curbers

| Consumer bulletins

If you’re thinking of purchasing a used car, be curber aware. Curbers are unlicensed, illegal businesses that often appear to be a private seller or a legitimate business. Typically, curbers sell stolen, damaged, or odometer-tampered vehicles. Consumers who buy these vehicles are often disappointed and find that when problems surface, the seller is gone and

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