Court orders - Alberta Motor Vehicle Industry Council

AMVIC can look into:

New and used vehicle sales (including consignment)
Vehicle repairs
Unlicensed businesses (curbers and backyard mechanics)

Advertising
Legislated codes of conduct
Refundable deposits

Common issues with the above may involve vehicle history information, bill of sale, liens and repair estimates.

AMVIC does not have authority to look into:

Private sales (except curbing)
Non-refundable deposits
Motorcycles
Manufacturer complaints
Changes to vehicle status (salvage, write-off)
Insurance matters

Complaints about finance companies
Complaints about vehicle parts or parts stores
Auctions
Poor workmanship
Warranty issues

AMVIC may not have jurisdiction to deal with every concern. Every individual concern is unique and will be reviewed and considered according to the facts and circumstances presented.