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About us

Strategic and business plans

Strategic plans

2022 – 2023 Strategic Plan
2021 Strategic Vision
2020 Strategic Vision

Business and financial plans

2022 – 2025 Business and Financial Plan
2021 – 2024 Business and Financial Plan
2020 – 2023 Business Plan

If you would like to request a copy of an archived annual report, strategic plan or business and financial plan, please email media@amvic.org.

AMVIC Portal

AMVIC’s online portal where you can manage your business/salesperson licence or file a consumer complaint:

  • file a complaint through consumer services
  • search to see if a business is licensed or a salesperson is registered
  • apply/renew salesperson/business licence
  • salesperson course registration
  • licence, registration, course and sales levy payments by credit card or Interac debit
View Portal

Contact us

Edmonton office (head office)
Suite 303, 9945 - 50 St, Edmonton, AB T6A 0L4
P. 780.466.1140 | F. 780.462.0633 | Toll free. 1.877.979.8100 | Mon.- Fri. 8 a.m. - 12 p.m. and 1 p.m. - 4:30 p.m.

Calgary office (investigations only)
Suite 205, 10655, Southport Road SW
Calgary, AB T2W 4Y1
The Calgary office is not open to the public.

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Can AMVIC Help?

AMVIC can look into:

  • Unfair trade practices
  • Curbing
  • Lack of disclosure
  • Advertising
  • Reoccurring complaints
  • Odometer rollbacks
  • Failure to pay out on consignment agreement
  • Misrepresentation of repairs

AMVIC cannot look into:

  • Motorcycles
  • Manufacturer complaints
  • Changes to vehicle status (salvage, write-off)
  • Warranty disputes
  • Deposits
  • Complaints about finance companies
  • Insurance matters
  • Poor workmanship
  • Parts stores
  • Private sales (except curbing)
  • Auctions

If you think AMVIC can look into your complaint, click on “Ok, continue” to create an AMVIC Portal account.
If your complaint cannot be looked into, click on “Go back” and then click on “other resources”.


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