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Industry bulletins

Advertising during the holidays

| Industry bulletins

Holiday season is here and you may have limited-time specials or incentives to offer. Do your advertisements comply with legislation? The Automotive Business Regulation Section 11(2)(n) states a business operator cannot use false, misleading or deceptive statements in advertisements. Here are some examples of non-compliant advertisements: The all-in advertised price should not include incentives that … Continued

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Revisiting the basics

| Industry bulletins

Whether you’re new to the automotive industry or have worked in it for awhile, it’s always a good idea to refresh yourself on the industry basics and applicable legislation. Here are some important reminders: Follow the codes of conductThe Automotive Business Regulation (ABR) includes two codes of conduct for automotive businesses in Alberta: the general codes of … Continued

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Industry resources for service and repair businesses

| Industry bulletins

Winter is on the way and many consumers will soon be looking to winterize their vehicles. As a service and repair business, it’s important for you to know your obligations when it comes to repair estimates and authorizations, as outlined in Sections 31.6, 31.7 and 31.8 of the Automotive Business Regulation (ABR). For instance, if a … Continued

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Letting consumers know their financing options

| Industry bulletins

When it comes to buying a vehicle, every consumer is different in terms of their finances and how they choose to make a payment. Not all consumers purchasing a vehicle want to finance it, and some may be able to pay for a vehicle in full with cash. If it’s your policy to finance all … Continued

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