As a business owner, you train your staff to act responsibly while providing great customer service. The actions and words of your salespeople can affect not just your business but you personally, through vicarious liability. Vicarious liability Vicarious liability makes a person who may not have done anything wrong responsible for the actions of another
Read MoreBoxing Day is coming up fast and you might have a ton of sales and incentives to offer. However, are you ensuring your advertisements comply? The Automotive Business Regulation (ABR) Section 11(2)(n) states a business operator cannot use false, misleading or deceptive statements in advertisements. Here are some examples: The ad states “never been in
Read MoreAMVIC has refreshed its website with a new look and layout based on website usability research. Explore the updated website, discover the advertising toolkit and read industry bulletins and newsletters to keep yourself informed and up-to-date. New look, same useful information Amvic.org is a useful tool to learn about your roles and responsibilities as a
Read MoreAMVIC has consulted Alberta Transportation regarding the previously communicated need for MFAs on lease buyouts as per a Jan. 30, 2019 industry bulletin. It has been determined that where a consumer leases a new vehicle and decides to exercise an option to purchase at the end of the lease, Section 15 of the Vehicle Inspection
Read MoreAMVIC inspections are a proactive opportunity for licensed automotive businesses to learn more about the applicable legislation and best practices within the industry. The Consumer Protection Act gives AMVIC the authority to inspect all licensed automotive businesses in Alberta, including service and repair businesses. Inspections increase the potential for compliance, build a professional relationship with
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