Did you know AMVIC has free resources for salespeople? Using and referring to these resources is an effective way to stay informed and provide excellent customer service. Salesperson resources include: AMVIC Online portal:This is a self-serve portal where you are able to manage your salesperson registration, renew your registration and update your personal information, includingRead More
Due to supply pressures within the automotive industry over the past two years, AMVIC has seen an increase in automotive businesses consigning vehicles on behalf of consumers. Here are some FAQ’s if you are considering adding consignment sales to your business licence. What is consignment? A consignment is a written agreement where an automotive businessRead More
Accurate documents, including a compliant bill of sale, increase transparency and build trust with consumers. Record accuracy is critical, in case a dispute arises. Ensuring that the correct information is being recorded on bills of sale and financing applications provided to financial institutions will protect the consumer, your salespeople and business. Automotive businesses have anRead More
Not all consumers who are purchasing a vehicle want to finance it. Some may be able to pay for the vehicle in full with cash or a bank draft. If it is your policy to finance all vehicle transactions, then the consumer must be made aware of all requirements as listed in the Cost ofRead More
Ensure you know and understand what you need to do as a service and repair business when it comes to repair estimates and authorizations. The Automotive Business Regulation (ABR) sets out specific regulations regarding repair estimates and authorizations in Sections 31.6, 31.7 and 31.8. An authorization must be in writing and must have the following:Read More
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