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AMVIC Code of Conduct

AMVIC Code of Conduct

AMVIC Portal

AMVIC’s online portal where you can manage your business/salesperson licence or file a consumer complaint:

file a complaint through consumer services
search to see if a business is licensed or a salesperson is registered
apply/renew salesperson/business licence
salesperson course registration
licence, registration, course and sales levy payments by credit card or Interac debit (up to $5,000)

Contact us

Edmonton office (head office)
Suite 303, 9945 - 50 St, Edmonton, AB T6A 0L4
P. 780.466.1140 | F. 780.462.0633 | Toll free. 1.877.979.8100 | Mon.- Fri. 8 a.m.- 4:30 p.m.

Calgary office (investigations only)
Suite 205, 10655, Southport Road SW
Calgary, AB T2W 4Y1
The Calgary office is not open to the public.

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Copyright © 2019 Alberta Motor Vehicle Industry Council (AMVIC). All Rights Reserved.

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Can AMVIC Help?

AMVIC can look into:

Unfair trade practices
Curbing
Lack of disclosure
Advertising

Reoccurring complaints
Odometer rollbacks
Failure to pay out on consignment agreement
Misrepresentation of repairs

AMVIC cannot look into:

Motorcycles
Manufacturer complaints
Changes to vehicle status (salvage, write-off)
Warranty disputes
Deposits
Complaints about finance companies

Insurance matters
Poor workmanship
Parts stores
Private sales (except curbing)
Auctions

If you think AMVIC can look into your complaint, click on “Ok, continue” to create an AMVIC Portal account.
If your complaint cannot be looked into, click on “Go back” and then click on “other resources”.

Ok, continue