Volume 3, 2018

DATE: | Impact Newsletter

In this issue: New consignment security requirements increased to $300,000. Details on page 1. Keeping customer information private. More on page 2. Recent enforcement actions. Check out page 3. How to advertise incentives properly. Find out on page 4. Impact newsletter volume 3, 2018

Salespeople need to be connected to a business

DATE: | Industry bulletins

An automotive business should ensure all salespeople working for it are registered with AMVIC and are actively working for the business. An automotive business should contact AMVIC: Once a new salesperson has received their AMVIC registration, an automotive business must authorize the salesperson to conduct transactions on its behalf. If a salesperson is no longer … Read More

Are you all-in with incentives?

DATE: | Industry bulletins

Want to advertise incentives like a cash rebate or a membership card discount? Ensure you advertise the total, all-in price first, and then all possible incentives summarized afterward. The all-in price should not include incentives that are not available to every customer, such as a membership card incentive. This shows fairness and transparency and allows … Read More

Get the info on incentives

DATE: | Consumer bulletins

Have you looked at a vehicle advertisement and noticed it offers several incentives, like a cash rebate or membership card discount? The price at the end may seem like bargain. But did you know if any of the incentives don’t apply to you, it’s an illegal ad? AMVIC-licensed businesses cannot advertise a single price with … Read More

Keeping customer information private

DATE: | Industry bulletins

When a consumer purchases or leases a vehicle they are trusting a salesperson with their personal information. It is the responsibility of the salesperson and business to ensure customer information remains secure from the beginning, through to storage and finally secure disposal. Confidentiality is covered in the AMVIC Code of Ethics which licensees should be … Read More

Administrative penalty upheld against Edmonton vehicle dealership

DATE: | Industry bulletins | News releases

UPDATE: the original news release linked a news release on Roadsport Autocredit as a related article. There is no relation to Roadsport Autocredit and City Ford. We apologize for the error. Edmonton—The Alberta Motor Vehicle Industry Council (AMVIC) administrative penalty issued to an Edmonton dealership has been upheld in an appeal decision dated July 9, … Read More

AMVIC lays 38 charges against owner of Calgary vehicle dealership

DATE: | Consumer bulletins | Industry bulletins | News releases

Edmonton— Alberta Motor Vehicle Industry Council (AMVIC) has laid 38 charges against Howard Ackman the owner of Roadsport Autocredit (aka 403 Car Loan, Credit Amnesty 2012, 1800Approved.ca, 1800Approved). The charges include one of theft under $5,000 and one of fraud under $5,000 under the Criminal Code of Canada. Thirty-six charges are under the Consumer Protection … Read More

AMVIC suspends licence of Autos R Less Corp. for knowingly selling vehicles with unpaid liens

DATE: | Consumer bulletins | Industry bulletins | News releases

Edmonton— AMVIC has suspended the automotive business licence of Autos R Less Corp. in Medicine Hat for knowingly selling vehicles with outstanding liens to consumers. AMVIC is aware that 21 registered vehicle seizure notices have been issued in relation to Autos R Less Corp., of which nine have been purchased by Alberta consumers. These vehicles … Read More

2017-2018 AMVIC annual report available now

DATE: | Industry bulletins

2017 – 2018 annual report highlights: Bill 31 and the Consumer Protection Act provides a fair marketplace for both industry and consumers in Alberta (page 11). Over 10,000 businesses licensed and over 7,000 salespeople registered (page 21). Read about how AMVIC hosted industry information sessions across the province to improve advertising compliance (page 23). AMVIC … Read More

2017-2018 annual report highlights

DATE: | Consumer bulletins

2017 – 2018 annual report highlights: Bill 31 and the Consumer Protection Act provides further protection for consumers in Alberta (page 11). See the five most common consumer complaints for 2017-2018 (page 19). AMVIC visits SAIT to teach future industry members about curbers and backyard mechanics (page 24). Get the breakdown on the charges laid … Read More