Category: Industry bulletins

2021 – 2022 AMVIC annual report now available

| Industry bulletins

2021 – 2022 AMVIC annual report highlights: AMVIC’s year at a glance (page 2). Find out the five most common complaint types submitted to AMVIC’s consumer services department (page 9). See the number of inspections conducted and what the top concerns were for each licence type (page 17). Read about how AMVIC deals with tips

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Check your ads with the advertising toolkit

| Industry bulletins

As an automotive business in Alberta, you are responsible for your advertisements. Advertising non-compliance continues to be an issue found during inspections. The most common advertising concern was non-compliance with all-in pricing. Remember that as per Section 11(2)(l) of the Automotive Business Regulation (ABR), an advertised vehicle price includes the total cost of the vehicle,

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Are you following all-in pricing?

| Industry bulletins

All-in pricing is the law in Alberta. This means when an AMVIC-licensed seller advertises the price of a vehicle it must include ALL fees and charges the seller intends to charge. The only fee that can be added to the advertised price is GST and any costs associated with financing (if applicable). AMVIC recommends to

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AMVIC resources for salespeople

| Industry bulletins

Did you know AMVIC has free resources for salespeople? Using and referring to these resources is an effective way to stay informed and provide excellent customer service. Salesperson resources include: AMVIC Online portal:This is a self-serve portal where you are able to manage your salesperson registration, renew your registration and update your personal information, including

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Consignment sales FAQ

| Industry bulletins

Due to supply pressures within the automotive industry over the past two years, AMVIC has seen an increase in automotive businesses consigning vehicles on behalf of consumers. Here are some FAQ’s if you are considering adding consignment sales to your business licence. What is consignment? A consignment is a written agreement where an automotive business

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