AMVIC recommends you choose products and services sold by AMVIC-licensed businesses.
Know your rights
Who needs an AMVIC licence?
Sales including new, used and RV, lease, service/repair, agents/brokers, consignment and wholesale automotive businesses are legally required to be licensed by AMVIC. All automotive salespeople, including anyone who negotiates, solicits or concludes a sale on behalf of a licensed business must be registered with AMVIC.
Benefits of dealing with a licensed automotive business:
- Licensed businesses are expected to follow a high standard of professional conduct.
- Licensed businesses have a responsibility to follow the AMVIC Code of Ethics.
- Licensed businesses must follow the consumer protection laws set out in Alberta’s Consumer Protection Act (formerly the Fair Trading Act). For example, it is a breach of the Act to engage in an unfair practice.
- Licensed businesses must abide by the General Codes of Conduct
- The rules only apply to transactions between businesses and consumers.
- Private sellers and backyard mechanics are not required to meet the same high standards of honesty and integrity.
- All AMVIC-registered salespeople have successfully completed the Salesperson Fair Trading Act Course as a condition of becoming registered.
- Licensed dealers must provide full disclosure.
- Licensed dealers must use all-in pricing on ads.
- Licensed businesses are subject to AMVIC inspections.
- Consumers can ask AMVIC to investigate if a licensed business does not operate lawfully.
- The Consumer Compensation Fund may be available to the customers of a failed licensed business. However, consumers are not eligible to apply to the compensation fund if they buy from a private seller or curber.
How to locate a licensed business:
- Search for a licensed business or a registered salesperson
- Look for the AMVIC licence displayed inside a business location.
- Look for advertisements that display the AMVIC logo.
Feel your rights have been breached? File a complaint with AMVIC.