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Author: AMVIC Communications

Service and repair: maintaining technician records

| Industry bulletins

No matter what business you’re in, good record-keeping is important. AMVIC requires all licensed automotive businesses in Alberta, including those in the service and repair industry, to provide accurate, up-to-date information on their AMVIC Online profile. As an employer, it’s your responsibility to ensure your journeypersons, apprentices and other staff are properly trained in their … Continued

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Service and repair: know what you’re signing

| Consumer bulletins

With many digital options available, it can be easier to get the information you need, right at your fingertips. To improve convenience for vehicle consumers, automotive businesses have started using mobile apps to provide service and repair estimates and work orders. Whether you’re clicking through screens or scanning over paperwork, it’s important that you take … Continued

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All about inspections

| Industry bulletins

The Consumer Protection Act gives AMVIC the authority to inspect all licensed automotive businesses in Alberta, including service and repair businesses. The business is often given a time period to correct issues identified from an inspection and then a followup inspection is conducted to ensure any identified issues are remedied and compliance is met. AMVIC inspectors have … Continued

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Do you know what an “offer to purchase” is?

| Consumer bulletins

Have you ever gone into an automotive business and, after test driving a car or asking that a specific model be brought in, you were presented with an “offer to purchase”? The document might state terms and conditions about the purchase or order of the vehicle and require some sort of upfront payment. Sometimes this … Continued

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