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Are you paying extra fees?

| Consumer bulletins

In Alberta, all-in advertised pricing is the law. That means that the advertised price of a vehicle must include all fees and charges the seller intends to charge, except for GST and any costs associated with financing. Many times, extra fees are added to the advertised price and you may end up paying more than … Continued

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Online advertising compliance

| Industry bulletins

Car buying is evolving as consumers increasingly turn to online tools and virtual showrooms to research and compare vehicles before walking into a showroom. As an automotive business, keeping up with these changes is important. Adding online tools such as social media, virtual showrooms or digital marketing strategies may come with their challenges. As such, … Continued

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Service and repair: winter is on its way!

| Consumer bulletins

Winter has arrived in Alberta and that means now is a good time to check the condition of your vehicle and prepare it for the cold weather. Taking your vehicle to a service and repair business is something many of us will be doing over the next few weeks. Alberta regulates automotive service and repair … Continued

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Impact Special Edition

| Impact newsletter

Advertised Price Compliance Inspection and Enforcement Project results Forty-four franchise new vehicle sales businesses (about 10 per cent of the total number of franchise dealers in Alberta) were inspected across Alberta between Jan. 24 and Feb. 10, 2023. The inspections were conducted at businesses that had at least one previous inspection where advertising compliance was an issue. Read more about … Continued

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