It is the business owner’s/salesperson’s obligation, and good business practice, to fully disclose all fees. A salesperson and/or business must not mislead a customer into believing a fee is mandatory or required by law if it is not.
Misrepresenting fees or failing to properly disclose additional fees can be in contravention of the Fair Trading Act which can result in various enforcement actions such as charges, an undertaking or administrative penalties.
AMVIC does not encourage or discourage businesses from selling additional features and add-ons, however you must accurately disclose all fees. All fees should be disclosed during the negotiation process and not after the purchase price has been established.