As the buyer or potential buyer you should be sure you fully understand what you are paying for.
A salesperson and/or business must not mislead you into believing a fee is mandatory or required by law if it is not.
AMVIC does not encourage or discourage businesses from selling additional features and add-ons, however they must accurately disclose all fees. All fees should be disclosed during the negotiation process and not after the purchase price has been established.
Remember– when an AMVIC-licensed seller advertises the price of a vehicle they must advertise the all-in price. The only mandatory fee that can be added to the advertised price is 5 % GST. If a consumer chooses to finance a vehicle purchase, separate financing costs or charges may also apply.
Mandatory government fees (non-negotiable, must be paid by the customer):
Examples of other fees:
What to do:
Misrepresenting fees or failing to disclose additional fees can be in contravention of the Consumer Protection Act (formally the Fair Trading Act) which can result in various enforcement actions such as charges, an undertaking or administrative penalties. If you believe this may have occurred file a complaint on AMVIC’s online portal.