Deposits

AMVIC can investigate deposit-related complaints if there is evidence that the consumer was misled or there was an unfair practice.

Related:

• Consumer bulletin
• Setting a budget
• Know your rights

Before handing over a deposit:

• Consumers need to ask questions and make informed decisions before agreeing to a deposit.
• Consumers should never have to give a deposit in order to test drive or negotiate a price for a vehicle. If there is no sales agreement, there should be no need for a deposit.
• Always have a written sales agreement before paying a deposit.
• Clarify the reason for a deposit. Is it a deposit or is it a down payment?
• Make certain the sales agreement clearly states whether the deposit is refundable or non-refundable and under what terms and conditions.
• Get a receipt for the deposit.
• Consider using the deposit form