The mandatory Salesperson Registration Course and the voluntary Service and Repair Course have been updated to include the new laws that came into effect on Oct. 31, 2018.
Salesperson Registration Course
The Salesperson Registration Course is a mandatory requirement for all new automotive salespeople in Alberta. This means anyone who sells, leases, consigns or negotiates the sale of a car must be registered with AMVIC and take the mandatory course as part of their registration.
The course has six modules covering the Consumer Protection Act, Automotive Business Regulation, Traffic Safety Act and Criminal Code. The modules include topics such as new advertising laws and vehicle history disclosure and have a practice quiz at the end.
Course registrants must take a final exam once they have completed the six modules and score 80 per cent or higher to successfully pass the course. Anyone who scores less than 80 will be required to take a rewrite exam, which gives access to all six modules again to review the material.
All currently-registered salespeople do not have to take the Salesperson Registration Course again. However, AMVIC will be looking into options to provide currently-registered salespeople access to the new course in the near future.
Service and Repair Course
The Service and Repair Course is a voluntary course consisting of four modules. Each module also has a practice quiz at the end. The modules cover laws under the Consumer Protection Act that apply to the service and repair industry. Information on new legislation such as written estimates and authorization of work has been included in the updated course. Although this course is not mandatory, it is a good tool for service and repair reps to help understand the obligations they have to consumers in Alberta.
The Salesperson Registration Course is $160, the rewrite exam is $40 and the Service and Repair Course is $40.
Click here to register for the Salesperson Registration Course.
Click here to register for the Service and Repair Course.