AMVIC is a free and trusted consumer resource. Whether you are a seasoned car-buyer or getting your first ever oil change, we have some timeless advice for automotive consumers in Alberta.
- Before you sign.
Get all promises, as well as clarification on terms and conditions, in writing. Read and understand all of the documents presented to you. Ensure all information is accurate and complete before signing. Ask for the bill of sale and review it to be sure all information is accurate and complete before signing it. AMVIC has a new and used vehicle purchase guide to help you through the process. These consumer guides are available in six languages on amvic.org. - There is no “cooling off” period.
Once you sign the contract, the vehicle is yours and you have contractually agreed to buy the vehicle. AMVIC recommends that you stop shopping for a vehicle after you sign a purchase contract. Even if the automotive business agrees to cancel your contract, they may still enforce the signed contract and may keep any deposit you made. - All-in pricing is the law.
The only fee that can be added to the advertised price is GST and any costs associated with financing. Just because a fee is mandatory at an automotive business does not mean that it is mandatory by law. Take a copy of the advertisement with you to ensure the price on the bill of sale matches the advertised price. - Service and repair.
Did you know, you must agree to any additional costs before any service or repair work is started on your vehicle? A business can only exceed an estimate by 10 per cent to a maximum of $100. AMVIC has a service and repair consumer guide that includes a service and repair estimate and authorization checklist. This consumer guide is available in six different languages. Download and print the guide to take AMVIC with you.
AMVIC strives to protect and inform consumers when it comes to buying or repairing your vehicle in Alberta. Visit amvic.org for more consumer resources.