In our efforts to protect consumers and industry from unfair practices in Alberta’s automotive business industry, AMVIC regularly works with local agencies and organizations such as Edmonton Police Service (EPS), Calgary Police Service (CPS), the Royal Canadian Mounted Police (RCMP), Alberta Transportation, the federal Fraud Prevention Forum Partners, and now Crime Stoppers.
Should a situation arise where someone feels more comfortable remaining anonymous in submitting a complaint, AMVIC’s new partnership now allows for this option to be available via Crime Stoppers at 1-800-222-8477. AMVIC’s senior manager of investigations is the Crime Stoppers contact for anonymous tips. If the tip is within AMVIC’s jurisdiction to investigate, a file will be generated and an investigation will begin.
Two common areas of complaints revolve around curbers and backyard mechanics, who operate without an AMVIC licence and municipal approvals. Curbers are illegal, unlicensed sellers who often mislead buyers about vehicle history and condition; backyard mechanics operate illegally, often without certified technicians.
AMVIC has the authority to investigate complaints involving Alberta automotive businesses and registered salespeople. The consumer services team is the first point of contact for anyone who has an issue or complaint about an automotive business in Alberta and complaints can be submitted directly to AMVIC via AMVIC Online.
There are five Crime Stoppers chapters in Alberta, Edmonton & Northern Alberta, Central, Calgary, Lethbridge and Medicine Hat. AMVIC would like to acknowledge our partnership with Crime Stoppers in the collective efforts of reducing crime. Go to amvic.org for more information about submitting a complaint.