Consumer services is the first point of contact for anyone who has an issue or complaint about an automotive business in Alberta.
AMVIC has the authority to investigate complaints involving automotive businesses and registered salespeople.
AMVIC receives about 5,000 calls a year from consumers. Some of these callers are looking for information and advice. Others want AMVIC’s help to resolve a problem.
Complaints will be individually evaluated and processed in terms of the best course of action.