Code of Ethics

The Alberta Motor Vehicle Industry Council (AMVIC) is a non-profit organization representing various automotive sectors and the public. AMVIC is responsible for administering and enforcing automotive industry regulations under the Alberta Fair Trading Act. AMVIC licensees and their employees recognize that they are responsible to consumers, other business and the government. Accordingly, we will abide by this Code of Ethics. 1. INTEGRITY Act honestly, fairly and with the utmost good faith.               2. DISCLOSURE   Communicate all material facts, and ensure our products and services are fully and fairly represented.           3.COMPETENCE   Only provide or offer those services that we are competent to perform by virtue of training and experience.           4. PROFESSIONALISM   Promote public confidence through knowledge and skill and treat all people with equality, dignity and respect.                   5. COMPLIANCE   Abide by all applicable laws and regulations and never knowingly do business with those operating outside these laws.           6. MARKETING   Promote and advertise our products and services in a clear and honest manner without misleading, confusing or deceiving the customer.           7. ACCOUNTABILITY   Fulfill all contractual obligations promptly and completely, and resolve legitimate claims without delay.           8. COMPETITION   Engage in fair and open competition by positively promoting our products, services and business methods without attacking those of our competitors.           9. CONFIDENTIALITY   Treat all personal and financial information we receive in the strictest of confidence and use for the intended original purpose only.           10. ENVIRONMENT   Remain committed to a healthy co-existence with our environment.