AMVIC suspends Roadsport Autocredit’s business licence due to consumer complaints

DATE: | Consumer bulletins | Industry bulletins | News releases

Edmonton— Roadsport Autocredit (aka 403 Car Loan, Credit Amnesty 2012, 1800Approved.ca, 1800Approved), located in Calgary, has stopped business operations and the Alberta Motor Vehicle Industry Council (AMVIC) has suspended their business licence effective April 13, 2018. AMVIC is investigating consumer complaints regarding unpaid third party warranties, gap insurance concerns and mechanical issues relating to consumer … Read More

Help your customers understand their contracts

DATE: | Industry bulletins

In light of recent increased attention on deposits and contracts, AMVIC has issued a bulletin to consumers reminding them to read and understand everything carefully before signing any documents. AMVIC provides resources available on our website for both industry and consumers. For example, our deposit form reminds consumers what questions to ask the next time … Read More

Bill 31 and the Consumer Protection Act

DATE: | Industry bulletins

Bill 31: A Better Deal for Consumers and Businesses Act has passed and amended the name of the Fair Trading Act to the Consumer Protection Act. Amendments to the legislation will allow the Minister to establish a Consumer Bill of Rights, prohibit contract clauses that restrict negative reviews, prohibit businesses from using or enforcing mandatory … Read More

Information session for industry in Red Deer

DATE: | Industry bulletins

AMVIC will be hosting an industry information session for automotive businesses at the Radisson Red Deer on March 6, 2018. To help address the need for compliance with automotive advertising regulations, the session will focus on advertising laws and the corresponding requirements. The session will also cover topics such as the differences between inspections and … Read More

AMVIC hires new Chief Executive Officer

DATE: | Industry bulletins | News releases

Edmonton— The Alberta Motor Vehicle Industry Council (AMVIC) Board of Directors is pleased to announce that Malcolm Knox will fill the position of Chief Executive Officer (CEO) effective Jan. 29, 2018. “Mr. Knox has extensive qualifications and executive experience, with a proven track record managing change in regulated business environments,” said Bill Burnett, AMVIC Board … Read More

AMVIC inspections also apply to service and repair

DATE: | Industry bulletins

Inspections are an important mechanism to enhancing consumer confidence as Alberta’s automotive industry complies with the Fair Trading Act, Traffic Safety Act and associated regulations. Inspections provide opportunities for licensed automotive businesses to learn more about and ask for clarification on the automotive legislation and regulations. Businesses are required to co-operate with any inspections being … Read More

Keep your ads on the nice list

DATE: | Industry bulletins

Before you publish ads this holiday season, make sure you check this list to ensure your ads comply with Alberta’s advertising laws. A complete checklist of the advertising regulations can be found here.   Does AMVIC have more advertising resources available? AMVIC also offers module four: advertising from the Salesperson Fair Trading Act Course at … Read More

Educate yourself on Service and Repair

DATE: | Industry bulletins

Quiz question: It is an unfair practice to exceed a repair estimate by more than _______ to a maximum of _______ unless the customer gives expressed consent to the increase. a. 20 per cent to a maximum of $200 b. 10 per cent to a maximum of $100 c. 10 per cent to a maximum … Read More

AMVIC finalizes Consumer Compensation Fund claims for Treadz

DATE: | Consumer bulletins | Industry bulletins | News releases

Edmonton— Letters were sent out on Nov. 15 in regards to the final determination amounts from the Alberta Motor Vehicle Industry Council’s (AMVIC) Consumer Compensation Fund in the Treadz Auto Group Inc. case. Fifty-one claims worth a total loss of $1,138,162 were received between Aug. 28, 2014 and Aug. 28, 2017 related to Treadz. As … Read More

Four new public board members appointed to AMVIC

DATE: | Consumer bulletins | Industry bulletins | News releases

Edmonton— Service Alberta has appointed four new public board members to the Alberta Motor Vehicle Industry Council (AMVIC), bringing the total to 11 members. “These individuals each bring their own unique skills and experience that will strengthen and diversify the board overall,” said Doug Lagore, CEO. “AMVIC is excited to work with the board to … Read More