Bill 31 and the Consumer Protection Act

DATE: | Industry bulletins

Bill 31: A Better Deal for Consumers and Businesses Act has passed and amended the name of the Fair Trading Act to the Consumer Protection Act.

Amendments to the legislation will allow the Minister to establish a Consumer Bill of Rights, prohibit contract clauses that restrict negative reviews, prohibit businesses from using or enforcing mandatory arbitration clauses in contracts, and established new regulation making powers related to ticket selling, high-cost credit, and automotive businesses.

The proposed automotive changes will generally include, but are not limited to:

  • Require automotive businesses to disclose to consumers essential vehicle information, such as vehicle history
  • Establishing requirements for standard bills of sale for automotive businesses
  • Establish minimum warranty requirements for automotive repairs
  • Require repair shops to provide written estimates to consumers, upon request, prior to beginning work, and
  • Require time stamped work authorizations for repairs.

AMVIC will also transition into a statutory corporation subject to the Alberta Public Agencies Governance Act (APAGA). This transition will finalize any outstanding governance recommendations of the 2016 Report on AMVIC Governance and Operations. This will not affect the day-to-day operations of AMVIC.

The AMVIC board has approved replacing the Fair Trading Act with the Consumer Protection Act within appropriate documents. This process has begun and will continue until complete.

AMVIC looks forward to increasing accountability and transparency within the automotive industry in order to achieve its mandate of consumer protection.